Think & Grow BMS

Technology-Enabled Change | Digital Transformation | PMO Delivery | Data-Driven Performance Improvement

Technology-Enabled Change | Digital Transformation | PMO Delivery | Data & Performance Insights

Here’s what I bring to the table:

Digital Transformation Expertise: From IT implementations to CRM rollouts, I help organisations translate strategy into practical delivery and measurable outcomes.

PMO & Delivery Governance: I strengthen project and portfolio control through structured reporting, RAID management, delivery standards and performance oversight.

Data-Driven Insight & Benefits Measurement: Using analytics and outcome tracking, I provide decision-ready insight to optimise resources, improve services and demonstrate value.

Business Case & Funding Support: I support organisations in shaping compelling business cases and funding applications, backed by robust evidence and reporting.

Agile / Structured Delivery: I lead cross-functional teams, manage priorities, and drive process improvements to ensure delivery is efficient, aligned and outcome-focused.

Key Services Overview

Digital Transformation & CRM Delivery Support
PMO Setup, Reporting and Portfolio Assurance
Impact & Compliance Audits (public sector / non-profit)
Benefits Realisation, KPI Tracking and Performance Reporting
Social Value, SROI and Cost-Benefit Analysis (CBA)

- Digital Transformation & Technology Adoption: Supporting CRM/IT implementations, process redesign and user adoption to embed sustainable change.
- PMO & Delivery Governance: Establishing delivery standards, reporting packs, RAID management and portfolio assurance to improve control and performance.
- Benefits Realisation, SROI & Cost-Benefit Analysis (CBA): Measuring value, outcomes and return on investment to support better decision-making and funding confidence.
- Data, KPIs & Performance Reporting: Designing KPI frameworks, dashboards and data systems to track performance, monitor progress and demonstrate measurable impact.

My Approach to Cost-Benefit Analysis (CBA)

As part of consultancy, I leverage the Cost-Benefit Analysis (CBA) approach to provide in-depth insights into the value for money of various interventions, particularly those that are difficult to compare directly. This methodology helps us evaluate the fairness and effectiveness of funding by mapping the flow of resources from those who invest in an intervention to those who benefit. These insights inform the development of innovative investment models, enabling local partnerships to adopt a collaborative approach to resource allocation and benefit-sharing.

CBA methodology is widely applicable and has been used across sectors for interventions including family support and early help programs, employment and skills initiatives, health and social care projects, early years’ service models, and reforms in criminal justice and emergency services. We bring this robust analysis framework to your organisation, ensuring that each initiative is both effective and equitable.

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