Why Choose Me ?

Choosing to work with me means partnering with a dedicated change and transformation professional who delivers measurable outcomes through structured project and programme leadership, technology adoption, and operational improvement.

With over 13 years of experience, I bring a strong track record in programme delivery, contract management, and stakeholder reporting, consistently achieving outcomes aligned with organisational priorities and public sector objectives. I specialise in leading strategic initiatives and digital transformation programmes across multiple sectors including healthcare, supply chain, government contracting, and social impact. I hold MSP (Managing Successful Programmes), a Master’s in Global Project Management, and a BA (Hons) in Business Management with Finance, providing a strong foundation in both strategic planning and delivery governance.

I am passionate about leading complex portfolios that align with business goals and deliver sustainable value. My approach is data-driven and outcome-focused — using insight and analytics to shape strategy, prioritise delivery, optimise resources, and improve performance. I have successfully led high-performing cross-functional teams, supported IT and CRM implementations, and delivered process improvements that enhance service efficiency, reporting quality, and user experience.

With extensive hands-on experience implementing CRM and IT systems, I work closely with stakeholders to bridge the gap between business needs and technology solutions. I ensure that solutions are not only delivered, but adopted successfully — supporting cultural readiness, stakeholder engagement, and continuous improvement.

Key Areas of Expertise:

Strategic Project and Programme Leadership
Change and Transformation Delivery
IT, CRM and Digital Transformation
Data Analytics, Performance Reporting and Benefits Realisation
Stakeholder Engagement and Technology Adoption

I am always keen to connect with organisations and professionals seeking support with transformation, service optimisation, and technology-enabled change that delivers meaningful and measurable results.

Commitment to Local Authority Value and Impact

I combine strategic programme leadership with strong technical capability and stakeholder engagement to deliver measurable improvements across public sector services. My focus is always on outcomes — improving performance, optimising resources and ensuring transformation delivers sustainable value.

Proven Expertise and Qualifications

My background includes a Master’s in Global Project Management, CIMA Operational Level certification, and a BA (Hons) in Business Management with Finance—a foundation that empowers me to deliver strategic thinking and best practices on every initiative. Additionally, with MSP (Managing Successful Programmes) certification, I’m able to ensure robust, outcome-focused programme management that aligns with organisational goals and stakeholder expectations.

Successful Collaborations with Local Authorities and Evidence-Based Impact

I’ve had the privilege to work with local authorities including Essex County Council, Suffolk County Council, Peterborough, and Cambridgeshire Council. Through performance evaluations, funding acquisition, and insightful modelling, I’ve driven measurable results.

For example, with the FIF Early Help Project, I’ve delivered a cost-effective solution that averages £240 per service user, compared to higher statutory service costs. By diverting just 15.6% of service users (or 1,685 of the 10,834 FIF participants), I achieve a positive net budget impact and savings of £712,000 over 10 years. This model promises a 128% return on investment and an 8-year payback period, demonstrating real community and financial benefits.

Effective Multi-Agency Partnerships and Management

I have led multi-agency initiatives with partners such as Parenting Support, Mind, Extra Help, Child First, Home Start, Youth Enquiry Service in Essex, Prince’s Trust, and YMCA, providing a comprehensive network of support. Additionally, I’ve managed long-term condition programmes across 13 GP practices, ensuring holistic care and reducing the pressure on healthcare services.

NHS Project Management Framework and Backlog Programme

To strengthen governance and delivery performance within NHS Estates, I developed and implemented a Project Management Framework aligned to portfolio standards. I also supported delivery of a 5-year backlog maintenance improvement programme valued at £8m, improving reporting, oversight of risks/issues, and decision-making to ensure projects remained aligned to priorities and performance targets.

Data-Driven Reporting and Accountability

To uphold transparent, data-driven reporting standards, I design and oversee CRM systems, databases, and performance measurement tools. Using Cost-Benefit Analysis (CBA), Social Return on Investment (SROI), SWOT, MoSCoW, SMART, and Feasibility studies, I provide robust, evidence-based reporting. For instance, the FIF Early Help Project leverages these tools to deliver measurable cost savings and long-term positive impacts, backed by the Outcomes Star and insights from the National Office for Statistics.

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